
*Not all products and services may be available in your area.
In an uncertain world, Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of our customers, and anticipating their needs for the future. There is no stronger testament to our dedication to protecting customers from loss than our continued innovation and ability to transform our industry.
Check your payment balance and pay your insurance premium from any touch-tone telephone and have it posted to your account the next business day. You can also access your last payment received, your unpaid balance, as well as information about cancellations, changes, refunds and returned checks via our Billing VRU by calling the phone number located in the upper right-hand corner of your Travelers bill.
Note: Pay by Phone not available for MA automobile policies. Other restrictions may apply.
For Boat and Yacht Claims call (800)772-4482
101 President Ave.
Fall River, Massachusetts 02720
Phone: (508) 673-9861
Fax: (508) 673-4415
483 Chickering Road
North Andover, Massachusetts 01845
Phone: (978) 682-7203
Fax: (978) 682-7752
111 Torrey Street
Brockton, Massachusetts 02301
Phone: (508) 583-7393
Fax: (508) 586-2058
144 Cohannet Street
Taunton, Massachusetts 02780
Phone: (508) 822-1025
Fax: (508) 880-0145
421 Merrimack Street, Suite 105B
Methuen, Massachusetts 01844
Phone: (978) 688-5500
Fax: (978) 688-5580
100 Grandview Rd
Suite 301
Braintree, Massachusetts 02184
Phone: (781) 348-9224
Toll Free: (800) 331-5126
Fax: (781) 356-6418
130 New Boston Street
Suite 105A
Woburn, Massachusetts 01801
Phone: (617) 876-9454
Fax: (781) 935-3539
1111 Elm Street
Suite 12
West Springfield, Massachusetts 01089
Phone: (413) 304-3091
Fax: (413) 328-6125
459 Washington Street, Suite 28
P.O. Box 26
Duxbury, Massachusetts 02331
Phone: (781) 934-7114
Fax: (781) 934-2717
489 Washington Street
Suite 205
Auburn, Massachusetts 01501
Phone: (774) 221-6437
Toll Free: (888) 491-8466
Fax: (508) 832-3103